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Home > FAQ > Shipping

Shipping Guarantee
We guarantee same day shipping of orders placed before 1:00PM (EST) Monday-Friday. (See details.)

If I place my order today, when will I receive it?
We ship out of Detroit, Michigan. We ship all orders place before 1 pm EST that day. (See details.)

Here are some of the more popular shipping methods that we offer:
  • USPS First Class: Approximately 3 - 11 days for the continental U.S. (If you are closer to Detroit, it's faster.) See Map below for the estimated number of transit days. Please note that these are estimates only based on historical data, and actual delivery time could vary.




  • USPS Priority Mail: Approximately 2 - 7 days for the continental U.S. (If you are closer to Detroit, it's faster.) See Map below for the estimated number of transit days. Please note that these are estimates only based on historical data, and actual delivery time could vary.




  • UPS Ground: See the map below for the estimated number of transit days. Please note that these are estimates only based on historical data, and actual delivery time could vary. We add one day to the UPS Ground Ship Times (in case anything goes wrong).


We also have express shipping for UPS and USPS.

What if I am shipping to another country?
Do you offer same day shipping?
Yes we do. Orders placed before 1:00PM (EST) Monday-Friday are shipped the same day. (See details.)

If I place my order today, when will I receive it?
We'd be happy to tell you. Just add the item(s) you want to the shopping cart and click the Shopping Cart link at the top of each page.

When you view the cart, enter your country and zip or postal code, then click "Calculate" and we will tell you the costs for different shipping methods and an estimated delivery time.



How much will the order cost me to ship?
Yes! For all orders over $150, we offer free UPS Ground or US Postal Service shipping to the United States.
Do you ship internationally?
We have shipped to 50 countries so far and can't wait to ship to another 50.Click on the link below to see delivery times.
How do I ship to PO boxes?
Unfortunately UPS can NOT deliver to Post Office Boxes! If you enter a PO Box for shipping, you will be given applicable US Postal Service shipping options. Note that flammable items cannot ship via USPS, so if you have any flammable items in your shopping cart, you will need to enter a street address for delivery.
Do you ship to APO/FPO addresses?
Yes, we ship via the US Postal Service. Postal orders are delivered 1-5 days after shipping, Monday through Saturday.

Orders shipping to P.O. Boxes and Military Addresses (APO, FPO, etc.) can ONLY be shipped via Priority or First Class Mail.
Why can't I select Air or International shipping on my order?
Certain items we carry are flammable and considered hazardous materials by the U.S. Department of Transportation. These flammable items are not permitted to travel on airplanes, and can only be shipped via trucks. Since the U.S. Postal Service considers Priority Mail as air, flammable items cannot be shipped via First Class, Priority Mail or UPS Air. They can only be shipped within the US via UPS Ground.

Flammable items include adhesives such as Spirit Gum and Latex.
Based on 13744 reviews
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Great value, not all dirty water comes on first rinse.. but good

Too firm

The sponge density were too firm one the first use. I tried to wash them to get them to soften but they are too rigid for the face. I have the pink fusion sponges that are great and I thought these were about the same. I was a disappointed when I used them. I might end up not using them anymore since I had to push too hard on the cake and on the kid’s face to apply colors…

We're sorry to hear the sponges were too firm and didn’t meet your expectations. We understand disappointment. We’ll pass your feedback along to Fusion. Thank you!

very tight rainbow

I am an amateur but I've seen it done so I used a flat brush and made some curved rainbows. They turned out very precise and tight - not necessarily what I was going for the kids seemed to love it. Bright clean colors.

Facepaint.com order

The order arrived in about a week as I'd ordered on a Saturday. Everything was packed well with no broken parts. As a beginning face painter, it's nice to be able to try out small pallets to see what I like. I've used Kraze product at four events so far and am pleased with them. I have found that the pearl Unicorn Shimmer split cake seems to be best used with a Splash sponge, it's far to soft to use with a brush (unless I'm missing a trick here-- I'm open to suggestions!), but it makes beautiful butterfly wings and princess crown bases with a teardrop sponge. So far so good!

Krazefx white

A staple in my kit .

Bliss is my favorite!

I love this cake the best of all the cakes. It’s So BRIGHT and just the perfect colors

Way better than anything you'd buy from major retailers and washed out easy. Didn't stain sink or counter tops. Made in Germany

Great color, and made in the USA. Will order from facepaint again!

Fantastic stuff and made in the great USA!

all you need basic colors

Love that you can buy refills for this set. Also the colors are all bright and show well on all skin tones

all you need

the perfect set. there is an option for everything.
100% worth the investment!

good

it works well on skin, was delivered quickly and is true to shade. it is a little see through with the first coat but a second looks pretty solid. it doesn’t transfer easily but i also put baby powder on just incase and for the most part it stayed on. sweating will take it off though.

Perfect colour

Colour and Consistency- perfect. Durability on the skin.

Amazing products and amazing the colors

very nice products and beautiful. Quickly transported

blazin brush success

I received my brushes the day before a big event, so did not have time to practice, but boy did they perform. The tips stayed nice and pointy. I was able to make dots, outlines star bursts and tear drops very consistently. That made them worth the price. They wound up being my go to.

Slightly awkward on small foreheads but great otherwise

I tried this on a 5 year old today and it sort of worked but wasn’t easy to get it to lay flat so part of the bat was distorted but it still looked cute overall. Works perfectly on an older kid/large forehead though

Great for Halloween theme

I used this on Halloween designs and it was pretty, the only thing I’ll say is I didn’t realize this brand is water based so it will smudge the paint if in contact with it

great product

can't wait to order a few other colors

My absolute favorite

I will never get another glitter again. I have bought these in every color. Can’t tell you the delight on my princesses glittered up faces. Just so pretty!

Best neon pink!

Just so gorgeous and bright!! When I use a sponge that’s when it goes in bright. With a brush a little less so but I haven’t found a better pink yet

WOW

I'm so happy with this palette!
Love all of the color combinations.
It even came with 2 brushes and a bonus cake.

Nice product

First try with GTX. I love the rectangle cake, easy to make rainbow cakes or onestrokes.
The only down side in my opinion is the size of the box. It's very big but half empty and hard to store.

Vibrant and smooth

These are bright and beautifully pigmented. Love the case. These small sets great way to test out alot of colors at one time without making commitment. There's at least 8 of 12 I want a larger size of.

Great product

Works just as expected. The kids love it