The order arrived in about a week as I'd ordered on a Saturday. Everything was packed well with no broken parts. As a beginning face painter, it's nice to be able to try out small pallets to see what I like. I've used Kraze product at four events so far and am pleased with them. I have found that the pearl Unicorn Shimmer split cake seems to be best used with a Splash sponge, it's far to soft to use with a brush (unless I'm missing a trick here-- I'm open to suggestions!), but it makes beautiful butterfly wings and princess crown bases with a teardrop sponge. So far so good!