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Returns

What is your return policy?

We want you to be completely satisfied with your purchase, so please feel free to contact us with any questions before placing your order.

We're sorry, but Face Paints, Makeup, Makeup Brushes, Dental Appliances or Monster Pasties may NOT BE returned due to health reasons.

Items may be returned if unused and unopened within 30 days from when you receive it for a refund on the merchandise. During the holidays, items shipped by between November 1st and December 31st can be returned until January 31st. All returned merchandise must be in new condition and all original packaging must be intact. When returning an item, you are responsible for the return shipping costs unless due to our error. Shipping, handling and all other fees are not refundable.

Returns must be received within 15 days after a return authorization has been issued. Unauthorized, late or opened returns will be refused.

If FacePaint makes a mistake in your order, we will fix it at our expense; just let us know right away! If the mistake is the shipper's, manufacturer's or yours, we will assist you in resolving the situation.

Should your package be damaged in transit, please contact us right away so we can place a claim with the shipper and arrange for replacement shipping. Please allow up to ten days for your claim to be processed and replacements to be shipped. Note that all claims for errors or damages must be placed with us within three days of the delivery date of the package.

How do I send back the item(s) I want to return?

Please read through our return policy above to make sure your item is eligible for a refund. Then, contact us for a Return Authorization.

Please note that unauthorized returns may be refused. If a returned item is not in new condition, in the original packaging, including all original parts, the return will not be refunded. You will be given the choice of having the item returned to you at your cost, or having us dispose of or liquidate the item.

Shipping, handling and all other fees are not refundable.

Can I exchange my product?

We gladly offer exchanges at no additional cost of equal or lesser value. However you will be responsible for any shipping charges. Please contact our customer service department for our help in getting an exchange completed.

How long will it take to receive my refund?

We process refunds promptly after items are processed at our warehouse, generally within a week of receiving the product back.

Based on 13800 reviews
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Great Book

My 2nd book, very happy. I love the specific plastic piece that comes with these books!

Simply amazing

Great quality and colors really pop

Amazing colors

I fell in love with with the quality of the colors

A
TAG Body Art - Neon Green
Alix @GlowGoddessDesigns
I love these paints!!!

I absolutely love these Tag paints! The pigment packs well into brushes and sponges, and they are vibrant under normal light and especially black lights!

The larger size makes this easier to use with all the glow painting I’ve done! Body/face painting (I do not use these on eye lids), and I’ve even used them for other projects like painting my pricing sign and glow masks I have created and then varnished the **** out of!

At glow events I have painted a my upper thigh. When people ask “how well does the paint last?” I will aggressively rub over the paint on my thigh and it may mildly flake and dust my hand but overall it just stays until it is rehydrated. They are water based so if they get wet they will smudge or come off. Again I love this about these products. I love giving people the opportunity to fall in love with their body as a piece of art and have the flow I see radiating from the inside literally on their skin as a canvas ❤️⭐️🙌. The last thing I would want to do is have a product that takes harsher methods to remove or causes skin damage.

I know these are listed as special effects paints (SFX) and I have never had any issues with them being on the skin. I’ve even had a good handful of individuals whom I’ve done test strips on because they know they have allergies or skin sensitivities and they’ve all done amazingly so far!

I also use these big 90g pots to make my own split pallets! It’s definitely been helpful for saving here and there on cost and I can create my own varieties.

Below are some examples from a promo photoshoot I did for glow events 💜💜💜, and models the paint on skin and a mask.

A
TAG Body Art - Neon Purple
Alix @GlowGoddessDesigns
I adore this product!!!

I absolutely love these Tag paints! The pigment packs well into brushes and sponges, and they are vibrant under normal light and especially black lights!

The larger size makes this easier to use with all the glow painting I’ve done! Body/face painting (I do not use these on eye lids), and I’ve even used them for other projects like painting my pricing sign and glow masks I have created and then varnished the **** out of!

At glow events I have painted a my upper thigh. When people ask “how well does the paint last?” I will aggressively rub over the paint on my thigh and it may mildly flake and dust my hand but overall it just stays until it is rehydrated. They are water based so if they get wet they will smudge or come off. Again I love this about these products. I love giving people the opportunity to fall in love with their body as a piece of art and have the flow I see radiating from the inside literally on their skin as a canvas ❤️⭐️🙌. The last thing I would want to do is have a product that takes harsher methods to remove or causes skin damage.

I know these are listed as special effects paints (SFX) and I have never had any issues with them being on the skin. I’ve even had a good handful of individuals whom I’ve done test strips on because they know they have allergies or skin sensitivities and they’ve all done amazingly so far!

I also use these big 90g pots to make my own split pallets! It’s definitely been helpful for saving here and there on cost and I can create my own varieties.

Below are some examples from a promo photoshoot I did for glow events 💜💜💜, and models the paint on skin and a mask.

A
TAG Body Art - Neon Orange
Alix @GlowGoddessDesigns
Love this product!

I absolutely love these Tag paints! The pigment packs well into brushes and sponges, and they are vibrant under normal light and especially black lights!

The larger size makes this easier to use with all the glow painting I’ve done! Body/face painting (I do not use these on eye lids), and I’ve even used them for other projects like painting my pricing sign and glow masks I have created and then varnished the **** out of!

At glow events I have painted a my upper thigh. When people ask “how well does the paint last?” I will aggressively rub over the paint on my thigh and it may mildly flake and dust my hand but overall it just stays until it is rehydrated. They are water based so if they get wet they will smudge or come off. Again I love this about these products. I love giving people the opportunity to fall in love with their body as a piece of art and have the flow I see radiating from the inside literally on their skin as a canvas ❤️⭐️🙌. The last thing I would want to do is have a product that takes harsher methods to remove or causes skin damage.

I know these are listed as special effects paints (SFX) and I have never had any issues with them being on the skin. I’ve even had a good handful of individuals whom I’ve done test strips on because they know they have allergies or skin sensitivities and they’ve all done amazingly so far!

I also use these big 90g pots to make my own split pallets! It’s definitely been helpful for saving here and there on cost and I can create my own varieties.

Below are some examples from a promo photoshoot I did for glow events 💜💜💜, and models the paint on skin and a mask.

A necessity

Perfect!!! Easy to clean. Great suze. Excellent for stencil work.

Great brush

Love this liner

Perfect

Exactly what I needed. Great sponges. Perfect for my split cakes when I don't need a brush.

Must have!

This stencil is my to go to do a Frozen design. Super cute and when the little girls see Elsa on their cheek or forehead, the go “wooooow”. Worth every penny!

Color Theory

Learned new ways to look at the color wheel.

Not very covering, perfect for ghost roses!

Not very covering, perfect for ghost roses! Beautiful and easy to apply

Absolutely amazing

This is the ultimate glitter. 10/10 it amps up every design and makes your art go from nice to epic.

I love this Splitcake!

This cake is awesome! The shimmer in the purple is perfect and the yellow and green really pops. The paint is creamy and so easy to work with once activated. Forest Fairy Facepainting out of Fort Collins, Colorado is quite pleased. Thank you Kraze!!!

just love it

awesome colors new favorite pallete

Such helpful and well thought out information

This was a great class explaining the full story of how colors work together and how we can use that information as face painters.

I would love another class by Frida teaching us about value and tone.

Stencils ordered

Quality service thru out...product ordering was seamless, delivered in a timely manner, billing was all correct. Couldnt asked for a better result...Thank you!

Love it!

I’m having so much fun with these paints! They dry down quickly and they don’t crack. It’s very important to me to have a paint that doesn’t feel like it’s on. And they don’t stain! I was able to do multiple full face looks in a day with the darkest colors and they came off with just soap and water! I will be buying more from this brand!

I Appreciated This Class

I have been face painting for years and have taken many of Olga's IFS and Juliet Eve's FAM Club Classes. I always learn at least one thing new from any class that I take and I definitely think that this class was well worth the price. I had hoped for more information, but I am not sorry that I signed up for it. I think that many of your complimentary classes have been more useful for me in my work.

Butterflies and cats

Gorgeous cake!perfect for kids that love hot pink and purple together. I used a petal sponge for the wings and went in between the orange and pink for the wing edges( kind of like a one stroke) so it would match. I love the result though!I will be repurchasing this one again for SURE 👍

@partyplanet.entertainment

Love these sample sized cakes! super cute, and finally got the big black and white ones!! can’t wait for a busy season!!

Speed Painting OTJ

This class was helpful thankyou! I you will have a class on superfast speed painting for high numbered events that would be extra extra helpful - one minute speed paint designs.

Love this cake

Use this cake so much! Absolutely use this every time I paint!

Obsessed!

I ordered the kraze neon dome cake and it arrived sooner than I expected and I haven’t been able to stop using it! I plan to order more face paints very very soon! I’m so happy with my order!

Love these

Great for line work. Great addition to my brushes. Can’t have enough of these.